Clio Payments: New Billing Options for Australian Firms
Clio, the world’s leading provider of cloud-based legal technology, has announced the launch of Clio Payments in Australia, a solution designed to empower law firms with flexible, compliant, and streamlined payment options. This launch aligns with Clio’s commitment to innovation and expanding support for Australian law firms as they strive to meet clients' evolving needs.
As Australians face increased living costs, access to flexible payment options has become essential for many seeking legal services. Clio Payments offers an intuitive and compliant online payment processing system, enabling law firms to provide flexible payment plans that better serve their clients and foster stronger client relationships. Clio Payments provides a competitive edge for smaller and mid-tier firms, allowing them to match or surpass larger firms in offering adaptable billing structures.
“As part of Clio’s commitment to enhancing the global legal experience, Clio Payments provides Australian law firms with a client-centred billing and payments solution that aligns with the realities of modern legal practice,” said Denise Farmer, General Manager, APAC at Clio. “We’re thrilled to bring this technology to Australia, where it can simplify financial processes, foster stronger client relationships, and ultimately make legal services more accessible to all Australians. With Clio Payments’ momentum in other markets, we anticipate it will be a transformative addition for Australian legal professionals and their clients.”
Addressing payment challenges and enabling financial flexibility
Clio Payments offers law firms a comprehensive solution to manage online payments securely while remaining trust compliant, in alignment with Australian legal industry standards. This solution supports law firms in overcoming revenue related challenges by introducing flexible billing options that help drive client retention and ease of access to legal services.
With Clio Payments, firms can now:
- Accept secure online payments in accordance with PCI compliance, allowing clients to pay conveniently via click-to-pay links on bills, websites, emails, QR codes, or through Clio’s secure client portal
- Customise billing approaches to fit clients’ financial situations, including project-based pricing alongside traditional hourly billing, which meets evolving client expectations and aligns with the shift towards AI-enhanced, client-centred billing
- Ensure trust account compliance by separating earned and unearned fees, with transaction fees and chargebacks automatically taken from the firm’s operating account rather than the client account
- Streamline reconciliation and record-keeping by centralising client, billing, and financial records, supporting smooth three-way reconciliation and syncing records automatically with preferred accounting platforms
- Offer transparent, straightforward pricing with full transaction visibility and no hidden fees, reducing administrative burdens and providing clarity for clients
“I absolutely love this function in Clio; it is by far my favourite function! Clio Payments has really made a massive difference to our accounts payable processes. Offering our clients a pay now button when they receive their invoices means there are less obstacles to make payment and in turn less admin for us. When following up overdue accounts (and less overdue accounts in general). Previously a client would have to ask for a payment link, which we would then have to retrieve from Xero and share with them. It was a convoluted process, and we are glad we can now offer this function to our clients.” – Sara Giampa Kease, Practice Manager at Studio Legal.
Part of Clio’s expanding global footprint and commitment to Australian law firms
With partnerships spanning over 100 law societies and bar associations worldwide—including the Law Society of New South Wales—Clio is dedicated to delivering innovative solutions to the Australian market.
As part of Clio’s expanding global footprint, Clio Payments represents a step toward bridging the gap between legal services and the communities that need them, aligning with Clio’s vision of making legal services more transparent, efficient, and accessible for all.
“We understand the profound impact that streamlined, flexible payment solutions can have on a law firm’s financial resilience and client satisfaction,” said Jack Newton, Clio’s CEO and Founder. “With Clio Payments, law firms are better equipped to serve clients from all backgrounds, ensuring that financial barriers don’t stand in the way of accessing justice.”
About Clio
Clio is the world's leading provider of cloud-based legal technology, providing lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, profitably, and with better client experiences. Our products redefine how lawyers manage their firms by equipping them with the tools they need to run their firms securely from any device, anywhere.
